Victor was a team lead on the implementation and integration of Facility Maintenance Software - an online technology system that helps service teams inspect, track, schedule and communicate.

Victor is a Registered Building Service Manager - the most prestigious designation given by the Building Service Contractors Association International (BSCAI) for building service personnel.

In addition to his insight on the administrative and financial aspects of cleaning, Victor is recognized as a thought leader on topics including carpet care and fire & smoke restoration.

Since joining SMG in 1985, Victor has championed detail-driven processes that have become core components of the company service model.