Charles authored the training syllabus for the State of Connecticut, per Public Act 04-192 – the new Connecticut mandated guard training program.

A recognized industry leader, Charles has been certified in multiple areas of instruction by the International Foundation for Protection Officers, the American Red Cross and OSHA.

Charles served 15 years as a detective for the Monroe, CT, police department and a training instructor for the CT Police Academy. He is a Certified Law Enforcement Trainer (CLET).

During his law enforcement career, Charles received both the Silver Star and Purple Heart designations for extraordinary acts of valor in the line of duty.